Frequently Asked Questions

Do you accept medical insurance?


We attempt to take out as much of the "insurance hassle" as possible for you. We'll happily telephone your insurance company to verify your coverage benefits. Please remember, however, that the benefits quoted to us by your insurance company are not a guarantee of payment. We will file your claim and await payment for 90 days. If your company pays the benefits they quote to us, the only services you will be responsible for are any non-covered services, deductibles or co-pays. If you have any questions at all regarding you financial responsibilities at our office, please do not hesitate to ask. Our insurance clerk will be happy to assist you.




I don't have insurance. Can I still get treatment?


An increasing number of patients do not have insurance, or have plans with limited coverage, such as catastrophic policies. We realize that no one wants to build up a large bill. Therefore, we have several plans so those patients may receive complete care without undue financial difficulty. Of course we are always happy to accept cash, your personal check, American Express, MasterCard, Visa, and Discover cards. After an initial exam and evaluation, we will determine a treatment plan specific for you. We will then be able to discuss financial options and any discounts available.




I was in an automobile accident. What should I do?


Once you schedule your initial appointment at our office, notify your auto insurance carrier that you will be receiving treatment. If you have Personal Injury Protection on your insurance, please activate it prior to your visit. Notify our insurance department immediately if an attorney is representing you.




Does Medicare cover chiropractic services?


We accept assignment from Medicare. The check is usually sent directly to our office in payment of the services that Medicare will cover. For Chiropractic, ONLY manual manipulation of the spine (adjustments) are payable and all other services are to be paid out of pocket. Medicare pays 80% of the allowable fee once the deductible has been met. You are required to pay the deductible and the remaining 20% as well as any non-covered services. Our office completes and files the forms for Medicare at no charge.




What is chiropractic?


Chiropractic is based on the scientific fact that your body is a self-regulating, self-healing organism. The brain, spinal cord, and all the nerves of the body control these important functions. The skull protects the delicate tissue of the brain. The moving bones of the spine protect the vulnerable communication pathways of the spinal cord and nerve roots. If the nervous system is impaired, it can cause malfunction of the tissues and the organs throughout the body. Doctors call this the Vertebral Subluxation Complex. Vertebral, meaning the bones of the spine. Subluxation, meaning less than a total dislocation. And complex, meaning consisting of more then one part. Chiropractic is the science of locating offending spinal structures, the art of reducing their impact to the nervous system, and the philosophy of all things natural.




Is chiropractic safe?


Chiropractic care is incredibly safe and has an impecable safety report. It is the result of a conservative approach to health that avoids invasive procedures or addictive drugs. A thorough case history and examination help reveal areas of the spine that may be causing nervous system malfunction. This information will be used to determine the best course of care for each patient. Chiropractic care is a natural approach to better health that is proven safe and effective.




What is an adjustment/manipulation?


A chiropractic adjustment is the art of using a specific force in a precise direction, applied to a joint that is fixated, “locked up”, or not moving properly. This adds motion to the joint, helping the bones gradually return to a more normal position and motion. The purpose of this safe and natural procedure is improved spinal function, improved nervous system function, and improved health. There are many ways to adjust the spine. Usually the doctor’s hands or a specially designed instrument delivers a brief and highly accurate thrust. Some adjusting methods are quick, whereas others require a slow and constant pressure. After years of training and clinical experience, Dr. Gonzalez and Dr. Lauren are highly skilled in the delivery of a variety of adjusting approaches.




What manipulation techniques are used?


The doctors utilize different techniques depending on each patient's individualized need. Techniques include: Diversified Method - Diversified is characterized by a high velocity low amplitude thrust. Diversified is differentiated from other techniques in that its objective is to restore proper movement and alignment of spine and joint dysfunction. Thompson Method - facilitates a full spine technique by the use of an adjusting table with a pneumatically driven, segmented drop system, which quickly lowers the section of the patient’s body corresponding with the spinal region being adjusted, whether in the dorsal, lumber or pelvic area. By means of this widely used device your practitioner thrusts at high speed, using minimal force, because while the thrust initiates movement, the fast drop carries the joint through the remainder of its range of motion. Activator - a special device is used as an alternative to manual manipulation of the spine or extremity joints. The device is categorized as a mechanical force manual assisted instrument which is a softer chiropractic treatment technique.




What causes the sound made during an adjustment?


That sound is not your spine "cracking" or "popping" like most people think. That sound is created by gas (in this case, nitrogen) rushing in to fill the partial vacuum created when the joints are slightly separated. Not all chiropractic adjusting techniques produce this noise. In fact, some adjusting techniques use little force and thus produce no noise at all.




Can I be treated if I am under other medical care?


Yes. Having your subluxations corrected is important, no matter what other type of healthcare you are receiving. Today many D.C.s and M.D.s are working together in clinics and on joint research projects. M.D.s are quite likely to have patients who are under chiropractic care; in fact many medical doctors see a chiropractor themselves.




Is it bad to "crac" or "pop" my neck or back?


The desire to “crack” or “pop” the neck or back is caused by tension from a jammed or fixed vertebrae, which causes another part of the spine to compensate by moving too much and “popping” or clicking a lot. The jammed part should be adjusted by a chiropractor so that the rest of the spinal column will balance being so movable and noisy.




Is chiropractic safe for pregnant patients?


Certainly! Both babies and their pregnant mothers benefit from a chiropractors care. Many women report easier births. Chiropractic care can help expectant mothers with changes that come from weight gain and hormonal fluctuations.




Am I too old for chiropractic?


Many active seniors seek regular treatment by a chiropractor. Our patients know first-hand that periodic visits can help catch little problems before they become major concerns – helping you to stay healthy and as active.




Is chiropractic safe for infants and children?


Yes. Children usually respond quickly to chiropractic treatment. Dr. Gonzalez and Dr. Lauren have received special training in how to treat infants and children. Even “normal” births can cause unseen trauma to the spine. Toddlers and children learning to walk, ride bicycles and playing sports experience a variety of falls and jolts. Treatment by a chiropractor helps keep their spine and joints functioning correctly. Early chiropractic treatment can prevent problems in adulthood.




Should I wait to see if my body fixes itself before seeing a chiropractor?


Unfortunately, in most cases, waiting can make your condition worse. Affected muscles can weaken, atrophy, become tight or spasm. Swelling or inflammation can occur and may cause delicate tissue to tear or degenerate. Soft tissues may suffer permanent damage. Sometimes bone spurs or other bony growths may occur.





 

Mon: 9:30 am - 6:30 pm

Tues: 9:30 am - 6:30 pm

Wed: 9:30 am - 4:30 pm

Thurs: 9:30 am - 6:30 pm

Fri: 10:00 am - 2:00 pm

Sat/Sun: Closed

 

 

City Chiro Sports Center

2240 Marketplace Blvd. 160

Irving, Tx. 75063
info@citychirocenter.com

Tel: 972.556.2500
Fax: 972.556.2511

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